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Product:  BMC® Remedy® Service Desk
Company:  BMC Software, Inc
Type:  Software
Description:  BMC Remedy Service Desk is an incident and problem automated workflow solution that can cost-effectively reduce the number of incidents handled, improve resolution times and prevent future incidents from occurring, while improving IT staff efficiency. Part of an integrated and industry-defining Service Management suite, BMC Remedy Service Desk provides embedded best practices and paves the way for Business Service Management (BSM) attainment.
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Related   Products:  Best Practices | Business Service Management | Help Desk Software | IT Service Management

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