ASSESSMENT TOOL:
Take this online assessment today to discover the impact that modernization can have on your organization's IT environment, and find out what you can do to plan for modernization success.
WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST:
Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)
WHITE PAPER:
What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
WHITE PAPER:
This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
EZINE:
In this week's Computer Weekly, we find out how fast-food chain KFC turned to digital to survive the pandemic. Our latest buyer's guide looks at technologies to improve office productivity for home workers. And we assess the growing problem of electronic waste and how to tackle it. Read the issue now.
EZINE:
Zero trust is a security model that eliminates the traditional perimeter and assumes that no user or device can be trusted until proven otherwise. In this handbook, Computer Weekly looks at how enterprises can take a zero-trust approach to securing their network, devices and workforce.
EZINE:
In this week's Computer Weekly, the world of cyber security will probably never return to its pre-pandemic state – we look ahead. The combination of remote working and streaming video is putting extra strain on networks. And we look at how digital transformation is changing the way contact centres are run. Read the issue now.
EGUIDE:
It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.
EGUIDE:
We explore some of the minutiae of securing the remote workforce. First, infosec consultant Kevin Beaver, picks over some remote access security risks that have arisen during the pandemic. Then we explore the findings of a recent supplier report, which detailed how remote working burn-out is becoming a factor in increasing security risk.