EGUIDE:
In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
EGUIDE:
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
EBOOK:
It's a brave new world for IT service management. Managing IT services today requires CIOs to keep up with cloud, mobile and users' insistence on self-service IT. This SearchCIO handbook, CIO contributor Harvey Koeppel explains why you should revamp your ITSM strategies.
WHITE PAPER:
In this exclusive white paper from Oracle, read how Oracle’s Strategy-to-Success management framework provides that critical framework context.
EGUIDE:
Keeping an in-house network test lab up to date requires considerable expertise. Learn how to avoid the complexity of maintaining an internal lab by utilizing a virtual test environment. Additionally, learn how expert bloggers assess SDN switching at UNH InterOperability Laboratory.
EGUIDE:
Do you have a strategy set in stone for modern data center networking? This resource serves as your essential guide in formulating an effective 2017 data center network management strategy. Delve in for 5 can't-miss recommendations from our experts in evolving your data center as network requirements do so.
PRESENTATION TRANSCRIPT:
This presentation transcript reveals best practices for license management. Find out how you can leverage ITIL to recover costs and discover guidelines for negotiating license agreements.
EGUIDE:
Download this expert guide to view the trends and vendors shaping HCI and its role in the software-defined data center (SDDC). You'll also gain advice on implementing HCI, regardless of whether your apps are traditional, big data- or cloud-based.
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
TECHNICAL ARTICLE:
The Kaseya IT Automation Framework is purpose-built for this “next era of computing”, with a comprehensive feature set for the automation of the IT tasks needed to manage and maintain an organization’s complex infrastructure of systems and devices.
