Session Initiated Protocol White Papers, Software Downloads, Definition and Webcasts

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Boosting Contact Center Capabilities with UC and SIP sponsored by IBM EBOOK: Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service. Posted: 14 Dec 2010 \| Published: 14 Dec 2010 TOPICS: Communications Software \| Communications Systems \| Contact Center Management \| Contact Center Software \| Contact Management \| Contact Management Software \| SIP

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony sponsored by IBM WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client. Posted: 13 Dec 2010 \| Published: 13 Dec 2010 TOPICS: Collaboration \| PBX \| SIP \| Telephony Services \| Telephony Systems \| Unified Messaging Systems \| User Experience \| Videoconferencing Services \| Videoconferencing Software \| Voice Communications Software \| Voice Networking

The Proven Financial Benefits of SIP Trunk Consolidation sponsored by Siemens Enterprise Communications WHITE PAPER: Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers. Posted: 03 Jan 2011 \| Published: 03 Jan 2011 TOPICS: Communications Software \| Data Centers \| ROI \| SIP \| Voice Communications Software \| WAN

Investing in IP Phones: How to Control Costs, Now and Later sponsored by Cisco Systems, Inc. WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions. Posted: 20 Jan 2011 \| Published: 20 Jan 2011 TOPICS: IP Phones \| IP Telephony \| Network Management \| SIP \| SMBs \| Unified Messaging \| VoIP

SIP contact centers: Key benefits and potential challenges sponsored by TechTarget Security EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. Posted: 24 Feb 2012 \| Published: 24 Feb 2012 TOPICS: Automatic Call Distribution Systems \| Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| IP \| IP PBX \| SIP \| Social Networking \| Videoconferences \| Voice Communications Software \| VoIP

SIP Management: Top benefits and potential challenges sponsored by Metaswitch Networks EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges. Posted: 27 Sep 2011 \| Published: 27 Sep 2011 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Network Best Practices \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| SIP \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

Business telecoms head for the cloud sponsored by Gamma WHITE PAPER: Public and private sector organizations are turning to the cloud, not only to cut their costs but to find new flexibility and agility in the way they run their businesses. Posted: 17 Oct 2013 \| Published: 17 Oct 2013 TOPICS: Cloud Computing \| Cloud Management \| Private Cloud \| Public Cloud \| SIP

Alcatel UMA Solution: Unlicensed Mobile Access sponsored by Alcatel PRODUCT LITERATURE: Unlicensed mobile access (UMA) technology provides access to GSM and GPRS mobile services over unlicensed spectrum technologies, including Bluetooth and 802.11 (WiFi). Posted: 07 Jul 2006 \| Published: 01 Feb 2006 TOPICS: GPRS \| Interactive Media Applications Software \| SIP \| Telecommunications Industry \| Telecommunications Services

IP telephony trends: Migrating from PSTN to SIP trunking sponsored by TechTarget Security EGUIDE: Uncover the top five trends in enterprise IP telephony and learn the benefits and challenges of replacing PSTN with SIP-based services. Posted: 24 Feb 2012 \| Published: 24 Feb 2012 TOPICS: Disaster Recovery \| IP \| IP PBX \| IP Telephony \| Mobile Workers \| PSTN \| SIP \| SLA \| VDI \| Videoconferences \| VoIP \| WLAN

Unified Communications Trends and Challenges: How to Stay on Top sponsored by TechTarget Security EGUIDE: This e-guide discusses the top trends affecting the unified communication's (UC) market as well as potential UC and IP telephony challenges. Learn what you can do to tackle these issues and stay ahead of the competition. Posted: 06 Apr 2011 \| Published: 06 Apr 2011 TOPICS: Application Deployment \| Cloud Computing \| IP Telephony \| Mobile IP \| SIP \| Social Networking \| Unified Messaging \| XML

Session Initiated Protocol Reports