WHITE PAPER:
SMS is emerging as one of the most effective means of communication -- short, digestible messages sent rapidly to the right users. In this white paper, you'll find a 4-step guide to deploying an SMS strategy for customer relationship management (CRM) and marketing.
EGUIDE:
This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.
WHITE PAPER:
This exclusive paper discusses a mobile management solution that allows your business to centrally and effectively manage the devices, applications, networks and security tools within your environment.
EZINE:
In this issue of Modern Mobility, delve straight into in-app analytics, and learn how the insights this technology provides will keep mobile applications on track. Access this exclusive e-zine now to learn more about mobile backend as a service, and how to build apps that connect to data center infrastructure.
EZINE:
In this issue of Modern Mobility, you will discover how to develop, provision, and manage mobile apps through an individualized enterprise app store built on a secure portal. Access this e-zine now to learn how deploying your own app store cuts down on the problems that arise with public stores.
WHITE PAPER:
This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
EGUIDE:
Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
WHITE PAPER:
This whitepaper explores the future of IT and explains why it belongs to people who are able to translate business visions into technical realities.
WHITE PAPER:
This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
EBOOK:
In this e-book, discover how new technologies are making agents' lives easier. Learn how mobile apps are changing how agents interact with customers – and how some companies are integrating mobile CRM with the contact center. Plus, find out about the pitfalls companies can encounter when the contact center is on social media and how to avoid them.
