Communication Software Reports

How To Achieve A 3X ROI With Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 08 Feb 2021 | Published: 02 Dec 2020

Slack

Understanding CPaaS market growth, trends and providers
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.
Posted: 06 Nov 2023 | Published: 07 Nov 2023

TechTarget ComputerWeekly.com

3 Benefits of Unified Communications for Small Business
sponsored by CloudCall Ltd
EGUIDE: Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.
Posted: 18 Nov 2020 | Published: 18 Nov 2020

CloudCall Ltd

Cloud Contact Center: What to Consider Before Migration
sponsored by FourNet
EGUIDE: The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
Posted: 11 Sep 2019 | Published: 11 Sep 2019

FourNet

Cloud UC: Zoom's New PBX Offering
sponsored by Zoom Video Communications
EGUIDE: In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.
Posted: 29 Jul 2019 | Published: 29 Jul 2019

Zoom Video Communications

Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012

Alcatel-Lucent Enterprise

Food Standard's Agency (FSA) Introduce better ways of working with Antenna
sponsored by FourNet
CASE STUDY: FSA was coming out of a contract with their communications provider. They had an increasing need to accommodate remote users and wanted to consider Cloud Services, Networks and Data Centers, user devices and the replacement of their existing video conferencing. Download this case study to see why they decided to implement ANTENNA.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

FourNet

VoIP Platforms Offer a Wide Range of Benefits to the Enterprise
sponsored by CloudCall Ltd
EGUIDE: If businesses are to implement a VoIP, then they must consider how it fits into a larger communications framework. If they can do this successfully, then they’ll be able to reap the benefits of VoIP. Read our expert guide to learn what VoIP is, how it works and key features enterprises should consider when choosing a VoIP solution.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

CloudCall Ltd

Remote Work Best Practices Emphasize UC Collaboration Tools
sponsored by TATA Communications
EGUIDE: Most organizations take their business continuity plans for granted under normal conditions, but these plans aren’t truly tested until adversity strikes. Now, continuity must be ensured through maximization of remote resources, especially UC technology, to keep employees happy and mitigate risk. Read our expert guide to learn how to do this.
Posted: 06 Nov 2020 | Published: 04 Nov 2020

TATA Communications

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM