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Business Service Management Software: White Papers

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How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency
sponsored by Sterling Commerce
White Paper: | Posted: 11 Sep 2009
Published:01 Sep 2009
Summary: This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
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Business Value of Sterling Commerce Managed Services for B2B Integration
sponsored by Sterling Commerce
White Paper: | Posted: 11 Sep 2009
Published:01 Sep 2009
Summary: Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.
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Unlocking the Mainframe: Modernizing Legacy System to SOA
sponsored by Oracle Corporation
White Paper: | Posted: 09 Sep 2009
Published:24 Jul 2008
Summary: Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.
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Realizing ITIL V3: Top Technologies to Drive Value
sponsored by Hewlett-Packard Company
White Paper: | Posted: 18 Jun 2008
Published:01 Aug 2008
Summary: Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
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