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This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
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In this resource, explore the three principles of great enterprise design—stability, scalability, and agility—and learn how to apply them to your SAP landscape with a focus on SAP HANA. Read on for best practices and key design considerations for implementing your SAP HANA enterprise-level solution.
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This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
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When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
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Learn how your organization can fight the complexity that usually comes with virtualization and cloud computing. This white paper presents a vendor that can offer a complete hardware and software stack for virtualized x86 infrastructures which allows enhanced reliability, optimized performance and cost savings.
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This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
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Take a look at this in-depth resource to find out what you need to know about the next generation servers and how you can successfully transition to this latest technology.
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Check out this brief resource to learn about the Dell PowerEdge C8000 – the only shared infrastructure which enables organizations to easily reconfigure, refresh and scale out as needed.
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By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
WHITE PAPER:
New security threats are constantly emerging, and it is your responsibility to properly protect your business. This white paper discusses four key aspects of IT security and explains how you can effectively address them by implementing processors with built-in security features.
