Systems Design Services White Papers

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Systems Design Services White Papers (View All Report Types)

Tips for Choosing a Cloud Service Provider sponsored by IBM WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services. Posted: 05 Aug 2012 \| Published: 29 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Asset Management Software \| IT Infrastructure \| IT Management Services \| IT Services \| IT Systems

Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services sponsored by Lenovo and Intel WHITE PAPER: This white paper details the value of an exceptional support team. Posted: 17 Oct 2014 \| Published: 01 Aug 2013 TOPICS: Data Center Management \| Data Centers \| IT Consulting Services \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Server Management

Cloud Intelligent Network: Connect the World of Many Clouds sponsored by Cisco Systems, Inc. WHITE PAPER: Uncover how an intelligent network is the key to creating a successful cloud environment for your users. Posted: 07 Mar 2012 \| Published: 30 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Data Center Networking \| Data Centers \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| IT Services \| MPLS \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Networking Hardware \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Virtual Desktop Infrastructure

Identify and Leverage Your Existing Service Life Cycles sponsored by IBM WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives. Posted: 22 Jul 2010 \| Published: 22 Jul 2010 TOPICS: Business IT Alignment \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Service Level Management

Exploring Business and IT Friction: Myths and Realities sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems. Posted: 27 Feb 2014 \| Published: 17 Apr 2013 TOPICS: Data Center Design \| Data Centers \| IT Best Practices \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| User Experience

3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs sponsored by Dimension Data WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs. Posted: 03 Feb 2014 \| Published: 03 Feb 2014 TOPICS: IT Service Management \| IT Services

Exchange Deployment Planning Services sponsored by Dimension Data. WHITE PAPER: Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more. Posted: 02 Jul 2010 \| Published: 01 Sep 2009 TOPICS: Application Deployment \| Email Management \| Email Server Software \| IT Services \| Microsoft Exchange \| Microsoft Exchange Server 2010 \| Server Management

Citrix Mobile Solutions Bundle - Product Overview sponsored by Citrix Systems, Inc. WHITE PAPER: Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications. Posted: 14 Jun 2013 \| Published: 06 Jun 2013 TOPICS: Application Deployment \| Application Hosting \| Application Security \| Applications Management \| Endpoint Security \| Handheld Device Security \| Handheld Devices \| IT Asset Management \| IT Services \| Mobile Device Management \| Mobile IP \| Mobile Workers \| Wireless Security

Showing the Value of Your Services and Becoming a Trusted Advisor sponsored by Solarwinds MSP WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services. Posted: 25 Apr 2014 \| Published: 25 Apr 2014 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services