WHITE PAPER:
In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
WHITE PAPER:
This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system.
WHITE PAPER:
Businesses are struggling to keep up with the massive amount of change to their software applications. By strategically automating release management, companies can create a crisp, accurate Release Management function that dramatically boosts the competitive edge gained from application change. Control application change or let it control you.
WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
WHITE PAPER:
The powerful functionality and continued development of the QSystems Management Suite is driven by our commitment to meet the ever-changing, real-world needs of our customers. Learn more about money and time saving strategies available for your business by reading these examples.
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In conducting in-depth surveys with 154 IT decision-makers in North America and the UK, Forrester found that enterprises achieved better IT efficiency and better support for corporate goals by providing integrated, real-time, and accurate information through the implementation of customizable, real-time dashboards.
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For customers running Sybase ASE 12.5 on Solaris 8, the long-planned end of support for that platform means that they must move their workloads to a new environment or face special support contracts. Moving to HP infrastructure brings immediate payback through lower support costs and reduction in power and cooling requirements.
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Access this analyst report to learn why IBM's PureFlex represent a more compelling mainstream cloud alternative when compared with VCE's Vblock cloud offerings.
WHITE PAPER:
This document briefly covers key differences between IBM® WebSphere® Application Server and Oracle WebLogic Server. While both products are of high quality and will perform well even in demanding mission-critical environments, there are still some differences in their efficiency and resulting total cost of ownership.
