SFA White Papers

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SFA White Papers (View All Report Types)

Force.com Cloud Platform Drives Huge Time to Market and Cost Savings sponsored by Salesforce.com WHITE PAPER: IDC White Paper: Force.com Cloud Platform Drives Huge Time to Market and Cost Savings Learn how companies like yours built custom apps 4 - 5 times faster at half the cost with Force.com Platform. Posted: 30 Oct 2009 \| Published: 30 Oct 2009 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Cloud Computing \| Platform as a service \| ROI \| Sales and Marketing Software \| Sales Force Automation

Why CRM? The Business Case for Customer Relationship Management sponsored by Oracle Corporation WHITE PAPER: Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction. Posted: 02 Mar 2007 \| Published: 01 Jul 2006 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Customer Service \| Lead Generation \| Routing \| Sales and Marketing Software \| Sales Channels \| Sales Force Automation \| TCO

What Management Must Know About Forecasting sponsored by SAS WHITE PAPER: Forecasts never seem to be as accurate as you would like them, or need them, to be. This white paper explores why forecasting is often poorly done and provides some ways to improve it. Continue reading to learn what management must know about forecasting. Posted: 04 Oct 2010 \| Published: 04 Oct 2010 TOPICS: Business Process Management \| Forecast/Demand Management Software \| Forecasting, planning and budgeting software \| Predictive Analytics \| Predictive Analytics Software \| Product Management \| Sales \| Sales and Marketing Software \| Sales Force Automation

Connect and Empower Mobile Salespeople sponsored by Oracle Corporation WHITE PAPER: Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Customer Satisfaction \| Customer Service Best Practices \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Sales \| Sales Force Automation \| Smart Phones

Dialing for Dollars: Nine Tips on Call Prospecting sponsored by Cisco Systems, Inc. WHITE PAPER: The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling. Posted: 20 Jan 2011 \| Published: 20 Jan 2011 TOPICS: Business Communications \| IP Telephony \| Sales \| Sales and Marketing Software \| Sales Force Automation \| Telemarketing \| Unified Messaging

Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results sponsored by InsideView WHITE PAPER: Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world. Posted: 26 Aug 2009 \| Published: 26 Aug 2009 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Software \| Sales \| Sales and Marketing Software \| Sales Contact Management Software \| Sales Force Automation \| Sales Information Systems \| Social Networking

Building a Smarter Operational Response sponsored by Bytware, Inc. WHITE PAPER: Caught in a pinch of downsizing, restore IT productivity through automation. Posted: 11 Jul 2008 \| Published: 01 Jul 2007 TOPICS: Business Intelligence \| Business Process Automation \| Productivity \| Sales Force Automation \| Server Virtualization

Driving Your Channel Business: Leverage Information Technology to Improve Partner Relationships and Boost Channel Performance sponsored by SAP AG WHITE PAPER: This white paper discusses key channel business trends, highlights the complexities and challenges of different channel models. Posted: 17 Sep 2008 \| Published: 17 Sep 2008 TOPICS: Business Intelligence \| Collaboration \| Customer Data Management \| POS \| Productivity \| Sales Force Automation

Three Key Steps to B2B Marketing Optimization sponsored by Marketo WHITE PAPER: In B2B marketing, small changes can mean big differences to the success of marketing programs. But just because you met the plan goals does not mean the program was as successful as it could have been. The secret to getting the most out of your campaigns is to optimize continually - pre-click, post-click, and post-conversion. Posted: 28 Apr 2010 \| Published: 28 Apr 2010 TOPICS: Content Management \| CRM \| CRM Best Practices \| Lead Generation \| Lead Management \| Market Research \| Marketing \| Marketing Literature \| Sales \| Sales and Marketing Software \| Sales Force Automation

CSO Insights Summary Report: The Impact of Sales Process and CRM on Optimizing Sales Effectiveness sponsored by FrontRange Solutions Inc. WHITE PAPER: Compare the performance differences between firms with well a defined and CRM supported sales process verses those without optimized sales strategies. Discover the most dramatic areas of performance gain and the impact on sales effectiveness. Posted: 22 Nov 2006 \| Published: 26 Dec 2005 TOPICS: Business Performance Management \| CRM \| CRM Best Practices \| CRM Hosting \| Lead Generation \| ROI \| Sales Force Automation \| Sales Information Systems